Customer Acceptance Contingency (Post-billing Explicit Acceptance) Is Not Recognizing Revenue
(Doc ID 2427397.1)
Last updated on AUGUST 13, 2021
Applies to:Oracle Receivables - Version 12 and later
Information in this document applies to any platform.
On : R12 version, Revenue management
Customer acceptance contingency (Post-billing explicit acceptance) is not recognizing revenue
When using the post-billing explicit acceptance feature for Contingencies the revenue is not recognized on acceptance in Order Management.
Required revenue contingency has been defined and rule is assigned. Order is associated with this contingency rule when booked in Order Management. Order is shipped and invoiced and revenue is getting deferred which is expected. When customer acceptance in done in Order management, the order line goes to close status from pending post-billing acceptance status, but when running revenue recognition and submit accounting in AR the revenue remains deferred.
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