Errored Material Debrief Lines Are Not Posted To Charges After Reprocessing The Debrief
(Doc ID 2427692.1)
Last updated on MARCH 06, 2019
Applies to:
Oracle Field Service - Version 12.1.3.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3.3 version, Debrief / Field Service Report
ACTUAL BEHAVIOR
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Find that the errored debrief lines that are reprocessed are not always posted to Charges.
This happens for the debrief lines whose service activity code have both the 'Create Charge' and 'Create Cost' flags checked.
STEPS
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The issue can be reproduced at will with the following steps:
1. Post an errored debrief line.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |