How To Calculate The Response Time Of Agent In Email Center?
(Doc ID 2428204.1)
Last updated on JULY 27, 2018
Applies to:Oracle Email Center - Version 12.1.1 and later
Information in this document applies to any platform.
How to calculate the response time of agent for particular email in email center module?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!