My Oracle Support Banner

APP-JTF-210604 Program Error When Opening My Opportunity Node In The Universal Work Queue Form (Doc ID 2428231.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Universal Work Queue - Version 12.2.5 and later
Information in this document applies to any platform.


When attempting to open the My Opportunity form in the Universal Work Queue Agent responsibility, the following error is displayed.

APP-JTF-210604 Program error: Please inform your system administrator or support representative that:

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate


The following information is available:

The error is most likely in the form or the metadata definition. Please check the following alert for the error code.

Error statck is (First 1000bytes)

ORA-04023: Object Select /*+first_rows*/ DISTINCT PARTY_NAME(COL1),..

The issue can be reproduced at will with the following steps:
1. Navigate to (R) Customer Support > Universal Work Queue
2. Click on My Work Queue > Select My Opportunities 

The error above is displayed


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.