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APP-JTF-210604 Program Error When Opening My Opportunity Node In The Universal Work Queue Form (Doc ID 2428231.1)

Last updated on JUNE 09, 2019

Applies to:

Oracle Universal Work Queue - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to open the My Opportunity form in the Universal Work Queue Agent responsibility, the following error is displayed.
 

ERROR
-----------------------
APP-JTF-210604 Program error: Please inform your system administrator or support representative that:

jtf_grid.populate package reports error:

An unexpected error occurred in jtf_grid.populate

grid : <GRID_BLOCK.GRID_ITEM>
datasource: <AST_MYTEAM_SALESOPP_UWQ_DS>

The following information is available:

The error is most likely in the form or the metadata definition. Please check the following alert for the error code.

Error statck is (First 1000bytes)

ORA-04023: Object Select /*+first_rows*/ DISTINCT PARTY_NAME(COL1),..




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to (R) Customer Support > Universal Work Queue
2. Click on My Work Queue > Select My Opportunities 

The error above is displayed


Cause

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In this Document
Symptoms
Cause
Solution


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