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Certification Expired Notification Shows End Dated Components in the List (Doc ID 2428283.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Learning Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Inactive certification components are displayed in the certification Expiry notification

It is not possible to understand which components needs to be completed to get the Certification renewed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


  1. Create a Learning certificate that has 2 course components - End-date one component
  2. Subscribe a learner to this certificate using Oracle Learning Management administrator responsibility after end dating that component
  3. Learner completes the Notification and get it expired
  4. Learner received Expiry notification which displays End dates components

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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