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Pricing in Service Contracts Does Not Take Into Account Qualifier on Price List (Doc ID 2428285.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to Price a Service Contract using the Price List, any Qualifier in the Price List is ignored.

Steps
1) Using an Advanced Pricing responsibility.
2) Create a Price List and include Qualifiers defined for a specific customer.
3) Using a Service Contracts responsibility create a Service Contract for the customer.
4) Note that Pricing ignores the Qualifiers and prices based on the precedence settings.

Cause

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In this Document
Symptoms
Cause
Solution
References


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