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Approve Function Writes “Note” Twice In The Email When Attempting To Approve a Workflow Quote Using Outlook (Doc ID 2428915.1)

Last updated on AUGUST 01, 2018

Applies to:

Oracle Order Management - Version and later
Information in this document applies to any platform.


When attempting to approve a workflow quote using Outlook, Approve function writes “Note” twice in the Email.

Approve function should write “Note” only once in the Email.

1. Go to Order Management Super User responsibility - Negotiation- Quote
2. Enter and submit the quote for approval. Email is sent to customer for approval.
3. When clicked on "Approve" hyperlink, email is drafted with Note being printed twice.


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