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Unable To Open Account Receivables Forms After Applying Several Patches: ORA-20001: SQL_PLSQL_ERROR APP-FND-02938: Multi-organization routine failed to initialize a session for the product: &PRODUCT. (Doc ID 2429059.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After applying several patches the AR forms cannot be opened


ORA-20001: SQL_PLSQL_ERROR APP-FND-02938: Multi-organization routine failed to initialize a session for the product: &PRODUCT.


Steps to Reproduce:

Responsibility: Receivables Manager
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: Transactions > Transactions

Changes

 Several patches were applied to instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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