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The Invoice Details Form is not Populated for Subscription Agreements Created from Order Management (Doc ID 2429278.1)

Last updated on MARCH 05, 2019

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

The Invoice Details form is not populated for Subscription Agreements created in Order Management.

Steps
1. Create a Sales Order that includes a Subscription item.
2. Process the Sales Order so it creates a Subscription Agreement.
3. Click on Tools > Invoice Details.
4. The Invoice Details form is blank.

Cause

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In this Document
Symptoms
Cause
Solution
References


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