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Depot Repair Adding Estimates :"API Programming Error(Validate_Charge_Details): The value "XXXXXXX" for parameter Ship_to_Contact_id is invalid" (Doc ID 2429370.1)

Last updated on JULY 04, 2019

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 , Estimate and Actual Charges


While saving Labor line in Repair Estimate getting the following error


ERROR
-----------------------
"API Programming Error(Validate_Charge_Details): The value "XXXXXXX" for parameter Ship_to_Contact_id is invalid"."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Depot Super user responsibility
3. Navigate to Repair Orders Form and query for a Service Request
4.Go to Estimate tab and Try to enter line and click Save



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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