Unable To Process RMA Receipt Transaction Due To Time Lag During Order Line Split.
(Doc ID 2430024.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Installed Base - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version,
When attempting to process an RMA Receipt transaction,
the following error occurs in csi_txn_errors and IB: Txn Error and Summary Details form.
ERROR
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Unable to process RMA Receipt transaction due to time lag during order line split. Please reprocess the error.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create RMA Receipt
2. The txn does not get processed and errors in csi_txn_errors.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process this transaction causing incorrect data in IB.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |