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Unable to Update Salary Based on the Assignments New Grade Ladder / Grade (Doc ID 2430467.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to promote an employee  the following error occurs.

Unable to update Salary based on the assignments new Grade Ladder / Grade. Please contact your HR administrator with the details of the change you are trying to make

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Log in to application with Manager Self Service Responsibility.(MSS)
2. Navigate to worker status change page/function.
3. Remove the Job and Organization
4. Enter the new position and Org , job and grade populated from the position
5. Enter the new grade step
6. Click on Next button receiving the error..

 

Changes

 

Cause

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