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Quote Cannot Be Withdrawn (Doc ID 2431363.1)

Last updated on AUGUST 03, 2018

Applies to:

Oracle Sourcing - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On Release 12.2.5 version, Auction/RFx creation

When attempting to Withdraw a Quote from a Active Negotiation the following error occurs.

ERROR:
Quote 12345 cannot be withdrawn because the corresponding Solicitation Abc123 is not active.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Sourcing Supplier
3. Navigation: Sourcing Home Page ->> Your Active and Daft Responses
4. Click: On Quote Number "12345" ->> Negotiation Number: "Abc123" Status Open ->> Time left = 2 Hours and 29 Minutes ->>
5. Receive Error: Quote 12345 cannot be withdrawn because the corresponding Solicitation Abc123 is not active.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot withdraw a Quote from a Active Negotiation without Error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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