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Mobile Absence Management Functions Closes the Application When Selected on 8.0 Android Phone (Doc ID 2431586.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

 
When attempting to use the absence management function on a cell phone with Android 8.0, clicking  the absence link does not open the the absence page.

The absence management thru the iphone.does open and follows the AME (approve Management engine/approver or FYI information rule).

The absence data should be available for entry or approval through either android devices or iphones

 

STEPS
The issue can be reproduced at will with the following steps:

1. Log into Mobile Self Service Application
2. Select Absences (or other function)
3. The application closes.
 

Changes

 Android update to Android 8

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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