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Mobile Absence Management Functions Closes the Application When Selected on 8.0 Android Phone (Doc ID 2431586.1)

Last updated on AUGUST 03, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

 

ACTUAL BEHAVIOR  
---------------

When attempting to use the absence management function on a cell phone with Android 8.0, clicking  the absence link does not open the
the absence page.


The absence management thru the iphone.does open and follows the AME (approve Management engine/approver or FYI information rule).
 

EXPECTED BEHAVIOR
-----------------------
The absence data should be available for entry or approval through either android devices or iphones

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into VPN then Mobile Self Service Application
2. Select Absences (or other function)
3. The application closes.
 

Changes

 Android update to Android 8

Cause

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