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Unable to Search by Internal Item on Sales Agreements (Doc ID 2432056.1)

Last updated on AUGUST 06, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Agreements/Blankets/Contracts

Sporadically on Sales Agreement Organizer form (ONT_OEXOEBSO_SUM), if Internal Item Number does not exist on an existing sales agreement, then query by internal item will execute indefinitely until the form error appears

ERROR
-----------------------
FRM-40735: ON-ERROR trigger raised unhandled exception ORA-06508.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Agreement Organizer form
3. Search by internal item name

Cause

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In this Document
Symptoms
Cause
Solution
References


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