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ORA-01843: not a valid month Error For UMX Role Requests (Doc ID 2432575.1)

Last updated on OCTOBER 02, 2020

Applies to:

Oracle Workflow - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Oracle User Management - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On 12.1.3 version, Workflow Mailer
Frequently getting the error 'Error in Workflow even though the role request is approved by user '<username>':

UMXNTWF1/28952 ORA-01843: not a valid month' for UMX role requests only for user '<username>'.

The issue can be reproduced at will with the following steps:
1. Approve a role request.

The issue has the following business impact:
Due to this issue, the error occurs.




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