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Customer Site Details Gives Error 'Application: FND, Message Name: Page region must have an application module.' (Doc ID 2432908.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Customers Module

When attempting to go to Site Details,
the following error occurs.

ERROR
-----------------------

You have encountered an unexpected error. Please contact your System Administrator for assistance.

Java Error shows:

Error Page

Exception Details.
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: Page region must have an application module.
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1295)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2431)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)


## Detail 0 ##
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: Page region must have an application module.
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1385)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables > Customers > Customers
2. Query account and try to click on Site Details
3. Get the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot click on the Site Details for a customer account.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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