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Unable To Connect To D&B After Applying Patch 27120099 (Doc ID 2432995.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Trading Community - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

After 27120099 patch is applied, trying to access the instance results in the following error:

D&B
database could not be accessed. Your company may not have a contract with Dun
and Bradstreet or your user settings may not be set correctly to access the
D&B database. Please confirm that your company has a valid contract with Dun
and Bradstreet. If a contract with Dun and Bradstreet exists, contact your
Oracle Applications System Administrator to confirm your user settings fare
correct. " Please resubmit your request or try again later. If the problem
persists, then please contact your Oracle Applications System Administrator.

Cause

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