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Eliminate Entry Of Mandatory Meter Readings During WO Completion Against PM Work Orders (Doc ID 2433116.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, TXNS

When attempting to Complete a Work Order using the Responsibility = Maintenance Super User
the following error occurs.

ERROR
-----------------------
 "Cannot complete work orders (Order YYYYY) as all mandatory meter readings are not entered"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility = Enterprise Asset Management (EAM)
  Navigation = Meters-> Meter Association
  Org/Asset = XXXXX.... is associated with Meter ZZZZZ and is non-mandatory

2. Responsibility = Maintenance Super User
  Navigation = Work Orders-> Complete Work Order YYYYY, meter = "ZZZZZ", METER TYPE =MANDATORY
  "Cannot complete work orders Order YYYYY) as all mandatory meter readings are not entered"




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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