Error When Trying To Search For Item By Item Description In Html Sales Order Form (Doc ID 2433149.1)

Last updated on MAY 30, 2019

Applies to:

Symptoms

On : 12.2 version, Transaction Entry

Creating Sales Orders using the HTML form, on the Lines section, perform a search on the Item Description field the search returns no rows, after this search is performed all other searches result in the following error message:
Before performing the search by Item Description the search using Item Code works correctly.



ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Connect to Applications using an Order Management Responsibility with HTML forms access.
2. Open the HTML Sales Order form
3. Create or Query a Sales Order
4. Click on Edit
5. Go to Lines Section.
6. Create a new Line
7. On field Item Description perform a search, search return no rows
8. Any other search now shows error message.

Changes

Cause

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