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UPK: Ask An Expert Error Message: Knowledge Center is not configured properly for Email (Doc ID 2433415.1)

Last updated on AUGUST 09, 2018

Applies to:

User Productivity Kit - Version 12.1.0.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.3 version, Knowledge Center

When selecting, the link "Ask an Expert, completing the form, and clicking Submit button the following error occurs:
Knowledge Center is not configured properly for email. Notification email not sent. See system Event Viewer for details.

Windows Event Log:
KCenter: SendEmailForMentoring() - To: <user@domain.com> From: <knowledgecenter@domain.com>
Server does not support secure connections.

Changes

 

Cause

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