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The Task Report Page Is not showing The Debrief Lines Entered On The Task (Doc ID 2433818.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version Debrief / Field Service Task Report

When Field Service technicians generate the Debrief task report, the are seeing a blank debrief details section in the Task Report OA HTML page.

However, when they Generate PDF, the PDF shows the debrief lines.

Task Debrief Report OA HTML Page should show the debrief lines entered under the task.

The issue can be reproduced at will with the following steps:
1. Login to Oracle EBS
2. Navigate to Field service Manager > Field Service Technician Portal
3. Query for Task and click on Task Report
4. No debrief lines shown in OA page
5. Go Task Report > PDF export option
6. Task Report PDF shows debrief lines entered under the task.




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