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Internal Server Error when Clicked on Serial Number Icon in Termination Quote (Doc ID 2434104.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Management

ACTUAL BEHAVIOR
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Internal server Error when clicked on serial number icon in termination quote


EXPECTED BEHAVIOR
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No error should display when clicked on serial number icon in termination page

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Lese super user responsibility
2. Go to Lease > Asset Management > Termination Quotes
3. Click ‘Assets’ Tab and click on Go then Asset record is displayed
4. Click ‘Serial Numbers’ pencil icon



Changes

 

Cause

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