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Unable To Play SCORM Content Learning Object In OLM. (Doc ID 2435187.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP6 version, Learner Component

Unable to Play SCORM Content Learning Object in OLM


404 Not Found
10.4.5 404 Not Found
The server has not found anything matching the Request -URL.

The page cannot be found
HTTP 404


The issue can be reproduced at will with the following steps:

1. Launch online scorm 1.2 Oracle Scorm Example course


Content server is still HTTP and they added the HTTPS SSL certificates from the EBS server to the content server.
SSL certificates are managed by an F5 unit (Probably a Load Balancer) and the F5 also has the SSL certificates and they can see the certificates being pushed to the EBS server and the end user browser.

Content Server Definition:

Name = weblogic Content Server
Protocol = HTTP
Host = 172.xx.x.xx
Port = 70XX
Virtual Directory = contentstorage
Physical Diretory = /data/olm/contentstorage/app/contentstorage

SCORM Adapters

URL Prefix = http://172.xx.x.xx:70XX/contentstorage
Adapter URL = http://172.xx.x.xx:70XX/contentstorage/SCORM_12_Adapter/Oracle_SCORM_Adapter_JS.html

URL Prefix = http://172.xx.x.xx:70XX/contentstorage
Adapter URL = http://172.xx.x.xx:70XX/contentstorage/SCORM_2004_Adapter/Oracle_SCORM_2004_Adapter_JS.html




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