My Oracle Support Banner

Unable To Play SCORM Content Learning Object In OLM. (Doc ID 2435187.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, Learner Component

Unable to Play SCORM Content Learning Object in OLM



ERROR
-----------------------

404 Not Found
10.4.5 404 Not Found
The server has not found anything matching the Request -URL.


The page cannot be found
HTTP 404

STEPS
-----------------------

The issue can be reproduced at will with the following steps:

1. Launch online scorm 1.2 Oracle Scorm Example course



SETUP
------------------


Content server is still HTTP and they added the HTTPS SSL certificates from the EBS server to the content server.
SSL certificates are managed by an F5 unit (Probably a Load Balancer) and the F5 also has the SSL certificates and they can see the certificates being pushed to the EBS server and the end user browser.








Content Server Definition:
____________________

Name = weblogic Content Server
Protocol = HTTP
Host = 172.xx.x.xx
Port = 70XX
Virtual Directory = contentstorage
Physical Diretory = /data/olm/contentstorage/app/contentstorage



SCORM Adapters
_______________

URL Prefix = http://172.xx.x.xx:70XX/contentstorage
Adapter URL = http://172.xx.x.xx:70XX/contentstorage/SCORM_12_Adapter/Oracle_SCORM_Adapter_JS.html

URL Prefix = http://172.xx.x.xx:70XX/contentstorage
Adapter URL = http://172.xx.x.xx:70XX/contentstorage/SCORM_2004_Adapter/Oracle_SCORM_2004_Adapter_JS.html




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.