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R12:AP:In the Approval Notification - Approver Amount Not Populated - Line Level Approval (Doc ID 2435464.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Expense Miscellaneous

AME is enabled for internet expense approvals. The Approver Amount column is not populated and remains $0.00 on the Request Approval From Approver notification.

Expectation is that the Approver Amount column is populated for the lines which the approver is expected to review and approve on the Request Approval From Approver notification.

The issue can be reproduced at will with the following steps:
1. Submit an Expense Report for approval from the OIE Application with AME enabled (OIE Home Page: Create Expense Report).
2. Workflow is kicked off and generates a notification 'Request Approval From Approver' to the first approver based on the AME approval setups.
3. The approver opens the Notification and sees $0.00 fr the Approver Amount column under the section "Cash and Other Expenses: Business Expenses"


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