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In the Approval Notification - Approver Amount Not Populated - Line Level Approval (Doc ID 2435464.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Expense Miscellaneous

ACTUAL BEHAVIOR
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AME is enabled for internet expense approvals. The Approver Amount column is not populated and remains $0.00 on the Request Approval From Approver notification.

EXPECTED BEHAVIOR
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Expectation is that the Approver Amount column is populated for the lines which the approver is expected to review and approve on the Request Approval From Approver notification.

STEPS
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The issue can be reproduced at will with the following steps:
1. Submit an Expense Report for approval from the OIE Application with AME enabled (OIE Home Page: Create Expense Report).
2. Workflow is kicked off and generates a notification 'Request Approval From Approver' to the first approver based on the AME approval setups.
3. The approver opens the Notification and sees $0.00 fr the Approver Amount column under the section "Cash and Other Expenses: Business Expenses"

Cause

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