My Oracle Support Banner

ATO Item Workflow is Going Into Planning Path Instead Of Creating A Work Order (Doc ID 2435500.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Configure to Order - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Supply Process

ACTUAL BEHAVIOR
---------------
ATO Item workflow is going into Planning path instead of Creating a Work Order

EXPECTED BEHAVIOR
-----------------------
Expect workflow to go to Work Order creation process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Master Item
Item: IGU*0010778657.03

Organization: ITM: ITM - Milgard Master Org

Order Management tab
Assemble to Order:
Check ATP: None

MPS/MRP Planning tab
Planning Method: Not planned

Work In Process tab
Build in WIP:

2. Create Requisitions
Approve the requisition

3. Create Internal Orders for Temecula OU

4. Run Order Import into Dixon

5. Sales Orders
Status: Awaiting Supply

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.