My Oracle Support Banner

Task Is Not Closed When All Assignments Closed (Doc ID 2435949.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Customer Support - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When Service Request task's assignments are closed the task should get closed automatically, but even after all the assignments are closed the task remains open.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.