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Task Is Not Closed When All Assignments Closed (Doc ID 2435949.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Customer Support - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When Service Request task's assignments are closed task should get closed automatically. But even after all the assignments are closed task remains open only.
 

Solution

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