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MFS: In The Customization Summary Screen The First Report Is Always Opened Even If It Is Not Selected (Doc ID 2436235.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 MFS MultiPlatform

When selecting a report template in the Customization Summary page the first report in the screen is always opened or saved no matter which one you

Expect that the report that is selected will be the one that is opened.

The issue can be reproduced at will with the following steps:
1. Select the Mobile field service administrator responsibility
2. Navigate to Multiplatform > Customization.
3. Add several report template files ( a different report for each responsibility)
4. When selecting any row or report link, the first report is always opened
or saved. Cannot view anything other than the first report.


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