My Oracle Support Banner

Attempting to Add an Approver During Requisition Creation Results in the Page Reloading (Doc ID 2436461.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When adding an approver using Manage Approvals and then clicking submit, the screen returns back to the same page.
This began to occur after patch application of the below patches:

Patch 22575334:R12.ICX.D
Patch 28074035:R12.PO.D

EXPECTED BEHAVIOR
-----------------------
The expectation is that the page shouldn't reload back to the same screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. During requisition creation click Manage Approvals
2. Select Insert Approver and select an approver from the LOV
3. Click Submit and page will reload back to the same screen for adding the approver

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.