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Visit Cancellation Takes Long Time And Slows Down The Server (Doc ID 2436580.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version - Test/Production instance, Visit Work Package

ACTUAL BEHAVIOR
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Cancelling of visit contains around 2000 tasks takes long time and it slows down the entire server. Visit status is currently in "planning" and even tried to delete the tasks from visit s tasks page the same performance.

EXPECTED BEHAVIOR
-----------------------
Expect that the cancellation should take less time even if there are more number of tasks.

STEPS
-----------------------
1. CMRO -> Visit Work Package -> select the Visit that has more that 2000 tasks -> Cancel the same.
It takes a very long time...


Cause

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