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Create SR/SO From OM RMA Lines Concurrent Request Is Not Creating Service Orders (Doc ID 2436601.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Depot Repair - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version Test/Production instance, Concurrent Program Request

When attempting to run the concurrent program, Create SR/SO from OM RMA Lines, the following error occurs.

ERROR
-----------------------
Error Msg=API Programming Error (CS_ServiceRequest_UTIL.Validate_Bill_To_Ship_ToParty): The value "#####" for parameter Ship_To Party is invalid.

STEPS
-----------------------
1. Log into Oracle apps
2. Depot Repair Super User -> Concurrent programs -> Create SR/SO from OM RMA Lines
The program fails with the above error...


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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