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Is it possible to share Direct Debit Mandate For Shared Bank Accounts ? (Doc ID 2436638.1)

Last updated on AUGUST 17, 2018

Applies to:

Oracle Payments - Version 12.2.6 and later
Information in this document applies to any platform.

Goal

 Is it possible to share the same bank account and mandate ?

Scenario:

Customer 1 has been set up with SEPA mandate information. When users attempt to create a Debit Authorization record for customer 2 (with the same authorization reference) and error message is being displayed:

"Active mandate with this reference already exists. Please define a unique authorization reference "

If customers can share a bank account, is it possible to share a mandate too ?

 

Solution

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