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Not Able To Complete Configuration When Debug Profiles Are Enabled (Doc ID 2437382.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Configurator - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, HTML User Interface

When setting the following profile options at the User Level, users are not able to complete configurations:


 ASO : Enable ASO Debug = Yes
 FND: Debug Log Enabled = Yes
 FND: Debug Log Level = Statement
 OM: Debug Level = 5

When setting the profile option FND: Debug Log Enabled to No, the configurations were completed successfully.


ERROR
--------------------
ExecuteThread: '40' for queue: 'weblogic.kernel.Default (self-tuning)',5,Pooled Threads]:10.21.88.186:95679:1518000161251:0:STATEMENT:[cz.cio.Configuration.writeCXLogEntry]:[null_32f8c_4b 2 20505]
CXLog> [xxcz.mmi.xxczMMIConfiguratorExtension.generateModelString] Exception in generateModelString methos : null




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility,
2. Orders, Returns,
3. Sales Orders,
4. Create a Sales Order,
5. Under the Sales Order Line Items Tab, add a Configurable Item,
6. Enable following profile options at the user level:
  ASO : Enable ASO Debug = Yes
  FND: Debug Log Enabled = Yes
  FND: Debug Log Level = Statement
  OM: Debug Level = 5
7. Click on Configurator button,
8. Make selections in the Model.
9. Error is displayed and order cannot be processed.


Cause

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