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Validation Message Not Displaying, Shows as Invisible Region (Doc ID 2438006.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle Configurator - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Runtime UI

ACTUAL BEHAVIOR
---------------
After upgrading to 12.2.5.33.5, when attempting to complete the configuration, cannot leave the Runtime. It appears there is some type of pop-up window. However, the window is just a frame and cannot be accessed. This is preventing completion of the configuration.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to click on Finish and close the Configurator Runtime window

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Navigate to Orders, Returns
3. Enter a new sales order
4. Enter appropriate header level information
5. Navigate to Lines tab and enter a published ATO Model on the sales order line
6. Click on the Configurator button
7. Make selections and click to Finish
8. Window pops up and halts activity


Cause

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In this Document
Symptoms
Cause
Solution
References


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