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Credit Memo shows Wrong Tax Amount when created via Action --> Credit and Delete few lines (Doc ID 2438047.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Tax Calculation

Tax on Credit memo has wrong tax amount in clicking credit balance

Create Credit Memo via Transactions form Action --> Credits
Invoice has got more than 1 Lines.
Purpose is to create Credit Memo only against 1 line
But Tax is not computed correctly once unwanted lines are deleted



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Transactions form and query an Invoice which has more than 1 lines
2. Click on Tool => Action => Credits => Credit Balance
It will create the credit Memo
3. Deleted the not required lines ==> Save ==> Complete
4. Verify that tax amount did not change. 

The Tax amount shown is of original amount which came in step 2 and does not change even after deleting lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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