Credit Memo shows Wrong Tax Amount when created via Action --> Credit and Delete few lines
(Doc ID 2438047.1)
Last updated on FEBRUARY 14, 2019
Oracle Receivables - Version 12.1.2 and later Information in this document applies to any platform.
On : 12.1.2 version, Tax Calculation
Tax on Credit memo has wrong tax amount in clicking credit balance
Create Credit Memo via Transactions form Action --> Credits Invoice has got more than 1 Lines. Purpose is to create Credit Memo only against 1 line But Tax is not computed correctly once unwanted lines are deleted
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Open Transactions form and query an Invoice which has more than 1 lines 2. Click on Tool => Action => Credits => Credit Balance It will create the credit Memo 3. Deleted the not required lines ==> Save ==> Complete 4. Verify that tax amount did not change.
The Tax amount shown is of original amount which came in step 2 and does not change even after deleting lines.
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