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Direct Purchases Are Not Visible On Work Orders (Doc ID 2438117.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
Direct purchases on work orders not being visible under the materials section of the work order (forms or self service).

The materials costs are correctly costed on the work order.

EXPECTED BEHAVIOR
Expect to see the PO details in material section of the Work Order



The issue can be reproduced at will with the following steps:
1. Maintenance Super user--> Workorder
2. Query a WO and open it--> Go to materials Section
3. Cannot see the PO details



The issue has the following business impact:
Due to this issue, users cannot see the correct details on Work Order

Cause

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In this Document
Symptoms
Cause
Solution
References


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