During Send Notification to Requester , Workflow Fails "Wf_Directory.Getusername(Per, nnnnn)" When Username Over 20 Char
(Doc ID 2439167.1)
Last updated on NOVEMBER 07, 2019
Applies to:Oracle Purchasing - Version 12.2.6 and later
Information in this document applies to any platform.
On : 12.2.6 version, Approvals - Req, PO
Error in workflow POAPPRV while launching the event to notify requesters (from the backing requisition) that the PO has been approved.
Item Type: POAPPRV
Failed Activity Sent Notification to Requester
Activity Type Function
Error Name -6502
Error Message ORA-06502: PL/SQL: numeric or value error
Error Stack Wf_Directory.GetUserName(PER, 12345) PO_REQAPPROVAL_INIT1.get_user_name(nnnnn) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.notify_requester, POAPPRV, 7654321-654321, 123456, RUN)
The issue can be reproduced at will with the following steps:
1. Create and approve a po.
2. Next approver submits for approval
3. Error is shown.
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