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During Send Notification to Requester , Workflow Fails "Wf_Directory.Getusername(Per, 46092)" When Username Over 20 Char (Doc ID 2439167.1)

Last updated on OCTOBER 25, 2018

Applies to:

Oracle Purchasing - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Approvals - Req, PO

Error in workflow POAPPRV while launching the event to notify requesters (from the backing requisition) that the PO has been approved.  

ERROR
-----------------------
Item Type: POAPPRV
Failed Activity Sent Notification to Requester
Activity Type Function
Error Name -6502
Error Message ORA-06502: PL/SQL: numeric or value error
Error Stack Wf_Directory.GetUserName(PER, 36837) PO_REQAPPROVAL_INIT1.get_user_name(36837) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.notify_requester, POAPPRV, 6040756-884806, 311005, RUN)
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and approve a po.
2. Next approver submits for approval
3. Error is shown.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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