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BI Publisher Desktop MS Office - Cannot Use Any Features. (Doc ID 2439321.1)

Last updated on APRIL 23, 2021

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 and later
Information in this document applies to any platform.


On : 12.2.x version, Designing Layout Templates

BI Publisher Desktop MS Office - Cannot use any features.

Use the BI Publisher Desktop plugin to create RTF report templates in MS Word. Recently (and this has happened before), the dialog for BI Publisher Properties will not open. (Nor will any of the buttons in the ribbon work other than Loading Sample XML Data.) Installed new updated version, as well as Java and still experience the same issue. Tried to enable macros in security settings - this doesn't work either.


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