My Oracle Support Banner

When Trying to Change Organization Details in the Organization Page Receive Error: "You must enter a Taxation Country" (Doc ID 2439770.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle iSupplier Portal - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On Release: 12.2.6 version, Home page Issues

When attempting to "Save" - Organization, details the following error is received.

ERROR
You must enter a Taxation Country.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: CG Supplier Profile Manager
3. Navigation: Supplier Details page ->> General Tab ->> Click: "Company Profile" ->>
4. Company Profile - Organization page ->> Click: "Save" button ->>
5. Receive Error: You must enter a Taxation Country.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot understand why the get the Error to enter Taxation Country.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.