Cancel PO Error Shipment is Fully Received, Quantity Received is [.999999] and Quantity Ordered is [1]
(Doc ID 2440167.1)
Last updated on AUGUST 16, 2023
Applies to:
Oracle Purchasing - Version 12.2.5 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.5 version, Purchasing Processes
When attempting to cancel PO,
the following error occurs.
ERROR
-----------------------
Error: Document #609037, Line #1, Shipment #1:
Shipment is Fully Received, Quantity Received is [.999999] and Quantity Ordered is [1].
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. purchasing > purchase order header summary > tools > cancel > cancel PO, system shows:
Error: Document #XXXXXX, Line #X, Shipment #X:
Shipment is Fully Received, Quantity Received is [.999999] and Quantity Ordered is [1].
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel PO successfully without error message.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |