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E-Business Suite 12.2 : Login Fails With Error "Requested Resource Or Page Is Not Allowed", After 12.2.6 Patch 21900895:R12.ATG_PF.C.DELTA.6 Or TKX Delta 9 Patch 25180736:R12.TXK.C.DELTA.9 Is Applied (Doc ID 2440292.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Technology Stack, IAS for Applications Technology related issues

Login page fails for all users with the following error:

"Requested resource or page is not allowed"

This can start to occur after different patching paths like ATG 12.2.6 (21900895:R12.ATG_PF.C.DELTA.6) or TKX Delta 9 (25180736:R12.TXK.C.DELTA.9) and onwards (including Delta.10 and / or JWS patches).

ADOP all completes successfully for all the patching performed, and all services are started successfully after the patch cycle is complete.

Only the login page fails after entering user credentials:

"Requested resource or page is not allowed in this site"

The issue can be reproduced at will with the following steps:
1. Try to login using login url to EBS 
2. Error is displayed on the screen.


The issue has the following business impact:
Due to this issue, users cannot login to EBS

Changes

 Applied Delta or JWS patches recently to an E-Business Suite instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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