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12.2 E-Business Suite Web Applications Desktop Integrator Error 'Script error: Object doesn't support property or method 'createEvent' When Changing the Accounting Calendar Date In WebADI Excel Template (Doc ID 2440396.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Web Applications Desktop Integrator, WEB ADI related issue

Users report the following error in WebADI while trying to change the Accounting Calendar date in an excel template:

"Script error: Object doesn't support property or method 'createEvent'"


The issue can be reproduced at will with the following steps:
1. Login to EBS application
2. Select GL responsibility
3. Create document for integrator "General Ledger Journals"
4. Open the layout.
5. Fill all the required details
6. Try to modify the accounting date
7. Below error is displayed on the screen.
Script error:

Object does not support property or method 'createEvent'


The issue has the following business impact:
Due to this issue, users cannot change the accounting date in webadi integrator.

Cause

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In this Document
Symptoms
Cause
Solution
References


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