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Clicking Submit Button Multiple Times Creates Multiple Return And Correction Transactions (Doc ID 2441269.1)

Last updated on MAY 29, 2020

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Desktop Rcv/Returns/Correction

ACTUAL BEHAVIOR

While creating return / correction transaction from iProcurement, system allowing to click on submit button multiple times due to which multiple return / correction transactions generated instead of one transaction.

EXPECTED BEHAVIOR

Expected, system should generate only one transaction.

STEPS

The issue can be reproduced at will with the following steps:

1.Navigate to iProcurement Responsibility -> iProcurement Home Page -> Receiving -> Receiving
2.Click on Return Items link
3.Select PO Number: xxxxxxx and Receipt No: xxxxxx and enter quantity 10 for return
4.Click on Next and go to the submit page.
5.From Return Items: Review and Submit page, click on Submit button.
6.During the process click on submit button again 5 more times.
7.Return Items: Confirm Details page shows, Quantity Returned 10
8.Navigate to Purchasing Responsibility -> Receiving -> Receiving Transaction Summary
9.From Find Receiving Transactions form, query by Receipt Number xxxxxx
10.Receipt Transaction Summary form shows, total 6 return lines of 10 quantity each instead of one line.

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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