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Unable to Download the Resume of Applicant (Doc ID 2441987.1)

Last updated on APRIL 13, 2021

Applies to:

Oracle iRecruitment - Version 12.2 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

Problem Statement : 


After Upgrade from 12.1.3 to 12.2.6, when previewing candidate resumes that have been uploaded into the system a blank page is returned.


Steps to Reproduce :

The issue can be reproduced at will with the following steps:

  1. using iRecruitment Manager
  2. Go to Candidates > Prospect Pool > Search for candidate
  3. Click on file name (Resume)
  4. A blank page is opened

Changes

 Instance upgraded from 12.1.3 to 12.2.6

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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