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Duplicate Manual Receipts were getting displayed on Manual Receipts Search Screen (Doc ID 2442342.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Billing Modules

ACTUAL BEHAVIOR
---------------
Find that when creating Manual Invoice for some customers, it is duplicating the invoice in the Manual Invoice Search form, the other difference appears to be the Bill To Site.
After further review of one such example one of the Bill To Sites is Inactive and it was not used on the contract itself.

EXPECTED BEHAVIOR
-----------------------
Expect one manual invoice to be displayed and no duplication.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use Customer with both Active and Inactive Bill-to sites
2. Book Contract (can only use Active sites: Bill-To and Install-At)
3. Create and submit Manual Invoice from booked Contract
4. Query submitted Manual Invoices using Contract #
Result: 2 Manual Invoices exists with different Bill-To sites

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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