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Receipt Application Error: A Cash Application Is Being Made Against A Transaction With Zero Line Amount Basis (Doc ID 2442596.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

When attempting to apply a transaction in advance rule to receipt,
the following error occurs.

ERROR
-----------------------
A cash application is being made against a transaction with zero line amount basis, please contact Oracle Support


STEPS
-----------------------
The issue can be reproduced at will with the following steps with this specific receipt and transaction only:
1. Log on Applications as Receivables Responsibility
2. Go to Receipt Workbench
3. Query the receipt in question
4. Click Application Button
5. Try to apply a transaction
6. The error is occurring

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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