R12: Interface Invoices To Receivables fails with error patopt.lpc: cursor=21, ORA-06510: PL/SQL: unhandled user-defined exception (Doc ID 2442818.1)

Last updated on AUGUST 25, 2020

Applies to:

Symptoms

PRC: Interface Invoices to Receivables fails with the error !Rejection Code!
Log file shows the following errors

Call to Pa_salesreps Over !
Current system time is 24-JUL-2018 17:10:23
 !Rejection Code! 
 
 Rejection Code = !!
 !gl_date! 
24-MAY-18
Call to AR Trx Type Client Extn !
Current system time is 24-JUL-2018 17:10:25
Call to Pa_salesreps Over !
Current system time is 24-JUL-2018 17:10:25
 !Rejection Code!

patopt.lpc: cursor=21, ORA-06510: PL/SQL: unhandled user-defined exception
ORA-06512: at "APP

Error occurred while transferring 2223807. 
Error occurred while transferring project with ID 2223807.

PRC: Interface Invoices to Receivables Output shows the invoices have been transferred without error.

Invoice Review shows the Invoice Status as 'Invoice Released Only'.

AutoInvoice Import Output shows error 'Please set up a valid organization class for the inventory organization location associated with this record.'
The inventory organization has the correct classes setup. The error is only related to specific Projects and other projects using this organization are not failing to interface.

Cause

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