Customer Credit Not Reflecting On Advanced Collection
(Doc ID 2443212.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
You have a customer with 1 Transaction and 1 Credit note against it. However, the Customer is still showing as Delinquent and not considering the Credit note amount. Why is this happening?
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