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Customer Item (Address Level) and Customer Account Relationship Leads TO Unexpected Results (Doc ID 2443683.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.


How can user create sales orders with customer items with relationship customer?

Summary of Issue
Need clarification of Customer Item with Relationships Customer.
Is it possible to create sales order with customer item with relationships customer?
According to business rules it's necessary to create sales order with Ship_to and Bill_to
different customer from bill_to. So we create Relationships with the customers and
when we try to create the sales order it's like customer item was not created.
FRM-40212: Invalid value for field ORDERED_ITEM_DSP


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