INVICITM Can Not Query Customer Cross Reference Item Receive: A Customer Item Cross Reference Record With the Same Customer Item_id, Master Organization_id, Inventory Item_id, and/or Rank Combination Already Exists. (Doc ID 2443720.1)

Last updated on JULY 08, 2020

Applies to:

Symptoms

INVICITM Can Not Query Customer Cross Reference Item

Customer cross reference item is not appearing on the form.

However, when trying to add, receive a message 
The information does show at the database level in the MTL_CUSTOMER_ITEM_XREFS_V table.

ERROR
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A Customer Item Cross Reference Record With the Same Customer Item_id, Master Organization_id, Inventory Item_id, and/or Rank Combination Already Exists. 

Cause

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